Do you offer refunds on merchandise purchases?

Unfortunately, we have a strict no-refund policy on merchandise that has been used or after 5 days of purchase. However, we do offer exchanges within this timeframe.

How long does shipping take for online orders?

For online orders, please allow 5-7 business days for shipping. This timeframe ensures that our products reach you safely and securely

Can I cancel or reschedule my bus rental appointment?

While we understand that plans can change, we have a no-cancellation policy on bus rental appointments if it's within 24 hours of the rental date. Please ensure your availability before booking the appointment.

What is the payment process for bus rental services?

To secure your bus rental, we require a deposit upfront. The balance payment is due 72 hours before the rental date and time.

What happens if I miss the balance payment deadline for bus rental services?

If the balance payment is not received within 72 hours before the rental date and time, your reservation may be canceled and your deposit may be forfeited.

Can I modify my merchandise order after it has been placed?

Unfortunately, we are unable to modify merchandise orders once they have been placed. We recommend reviewing your order carefully before completing the purchase.

How can I contact customer support for further assistance?

For any additional questions or assistance, please feel free to contact our customer support team at [insert customer support email or phone number here]. We are here to help!